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Leave requests
Unsure if leave is being flagged for those who are creating the roster for requested dates by employees, and whether there are functions to show ‘approved’ or ‘denied’ to workers who have requested for leave. Might be a good idea to have a function, if it doesn’t already exist which prevents workers names from coming up for those approved leave dates, when schedules are being created. Additionally, would be nice to have a section that states amount of leave; sick, annual and long service (for those who it applies to) openly on their Optiq front page.
Please add in an unavailability section!
Previously, with our other used service there was an option to state unavailability. This is useful where we are still working our scheduled full-time hours but are unable to work additional hours on a particular Saturday for example. Is this something we can add?
todays shift
it is currently 6:20am on Wednesday, my shift statrs in 2 hours yet on the home page under '“today’s shift”, it still has yeasterday. When you look on a monday morning, it always tells you the shift for last monday, not the day it actually is. The internal clock on this app (or at least on mine) is out by a few hours. It will not update to “today” untill I am already at work (and potentially at the wrong location!!!)
Export Buttons
It would be amazing if we could also export both the “Review Timesheets” & “Manage Leave” pages
Review Timesheets - Contractor Filter
Obviously all staff are selected by default, but it would save Finance a lot of time, if we could filter off the contractor timesheets so we only see Payroll Staff timesheets
Incorrect leave section for employees
Tara Sutton/Laura Kearns and Emily Moses put through as coolum Leave (they dont work at that site or for Quantum Sunshine Coast. Can someone please fix to appropriate site?
feedback button
the feedback button was previously moved from it’s current location due to the fact that it obstructed the “save” button when entering shifts. it was then moved to the middle of the right side of the screen where it obstructed the “hours” section when trying to approve leave applications. after another request for it to be moved, it was in a suitable location (maybe slightly lower and out of the way). now it’s back to the same troublesome location where it started. can you please move it out of the way?
Payroll V0.2 — Streamlined Payrun Process
Simplified the payrun process by removing risky Xero sync operations and focusing on operational inputs only. Key changes: Removed Payslip & Pay Calendar Sync: No longer synchronizes Payslips and Pay Calendars to Xero after running a Payrun — all calculations handled entirely by Xero New Sync Scope: Only syncs Staff Timesheet entries and Staff Leave Applications to Xero Payroll AU Sync Result Logic: Clear success/failed status — success means all records synced without errors, any single error marks entire process as Failed Improved Result Display: Successfully synced staff shown on Processed tab, failed records on Unprocessed tab with error icon and hover message Removed Amendment Calculation: No longer checks staff amendments on Re-Process or displays Amendment data in UI Note: All removed flows are hidden at code level only — core BE logic (Payroll Cost calculation, Staff Amendment data) continues to run unimpacted. Part of Payroll V0.2 — delivered by Trinity Development Team, March 2026
Payroll V0.2 — Stable Xero Connection & Enhanced Staff Sync
Major improvements to Xero connection stability and the staff synchronization process. Xero Connection: Auto-reconnect mechanism via background job and on Payroll Settings page visit Fixed connection status — only shows Disconnected when truly unreachable (expired tokens, user-initiated disconnect in Xero) Silent refresh/reconnect in all other cases Enhanced Staff Sync: Sync triggers on staff create, profile edit, manual Staff Sync, and Process/Re-process Improved matching logic — matches by email, creates new Xero employee if no match Reduced sync fields — removed Status, JobTitle, Gender, Phone Classification, PayrollCalendar, LeaveBalances and others Now pushes only essential fields: EmployeeID, Title, Name, Email, DOB, Address, Mobile, StartDate, TaxDeclaration, BankAccounts, IncomeType, EmploymentType Fetches SuperMemberships from Xero (SGC/STATUTORY preferred) to keep superannuation accurate Removed Leave Balance sync — leave balance changes now stay in Optiq only Part of Payroll V0.2 — delivered by Trinity Development Team, March 2026
Payroll V0.2 — Export Payroll Enhancements
Multiple improvements to the payroll export functionality for more accurate reporting. Key changes: Other Unpaid Leave on Loadings Sheet: Leave records with type Other Unpaid Leave now appear on the Loadings sheet with correct field values (staff name, payroll instance, contractor, award, location, dates, shift periods) Earning Rate Label Fix: Leave-related rows now display the Leave Type name instead of the Class Rule name in the Earning Rate column Export Filtering: Other Unpaid Leave records are only included when the leave date is in the past and belongs to the selected Pay Cycle Changes apply to both Payroll > Labour Cost Export and Payroll > Export. Part of Payroll V0.2 — delivered by Trinity Development Team, March 2026
Payroll V0.2 — Xero Rate Limit Handling Fix
Technical fix to resolve errors caused by improper handling of Xero's API rate limits. Key changes: Identified root cause of rate limit errors in the current implementation Implemented improved rate limit handling to prevent sync failures Reduces errors during high-volume payroll sync operations Part of Payroll V0.2 — delivered by Trinity Development Team, March 2026
Payroll V0.2 — Xero Location Mapping
New Xero payroll location mapping system for accurate payroll tracking by site. Key changes: Created a new table to store Xero payroll locations Maps Xero Tracking Categories to Optiq locations by name Works similarly to the new earnings and leave type mappings Enables accurate location-based payroll reporting Part of Payroll V0.2 — delivered by Trinity Development Team, March 2026
Payroll V0.2 — Internal Payroll Leave Table
Replaced the Xero Leave Type sync with a new internal Payroll Leave system. Key changes: Removed all sync triggers for Leave Types to Xero (on connect/reconnect, Payroll Settings All button) Created a new internal Payroll Leave table in the Optiq database Payroll Leaves are now manually imported — no longer synced from Xero Migrated all existing Optiq Leave Type mappings to the new Payroll Leaves Leave types sourced from Xero and assumed correctly configured there Part of Payroll V0.2 — delivered by Trinity Development Team, March 2026
Payroll V0.2 — Internal Payroll Earnings Table
Replaced the Xero Earning Rate sync with a new internal Payroll Earnings system. Key changes: Removed all sync triggers for Earning Rates to Xero (after publishing a Class, on Xero connect/reconnect, Payroll Settings buttons) Created a new internal Payroll Earnings table in the Optiq database Payroll Earnings are now manually imported — no longer synced from Xero Migrated all existing Optiq Class Rule mappings to the new Payroll Earnings Updated Class Rule UI to allow selecting a Payroll Earning when adding/editing rules Part of Payroll V0.2 — delivered by Trinity Development Team, March 2026
Unable to roster
I am unable to roster Jeffrey Yang on 14 March and 21 March 9-1pm. Could you pleae asssit?
Schedule Enhancements — Leave-only view and staff restrictions
New filtering and visibility options on the schedule screen. Managers can now toggle a "Show Leave Only" filter to see just leave entries. Staff users have a restricted view that shows only their own relevant schedule information, with leave type details hidden. Key details: "Show Leave Only" toggle on the schedule Staff-appropriate schedule view (no sensitive leave details) Role filter on Manage Leave page
Payroll Suite — Dashboard, Reports & Compliance
A comprehensive payroll module including a dashboard, tax calculator, and 6 pre-built reports. Also includes Payday Super reform compliance (Quarterly Estimates, annual Maximum Contribution Base), SuperStream automation, and more. Key details: Payroll dashboard overview Tax calculator tool 6 payroll reports SuperStream batch processing Payday Super compliance (QE, MCB) Salary sacrifice, state payroll tax, and workers comp tracking
Faster Schedule Loading
Behind-the-scenes performance improvements to the schedule screen. Database queries reduced from 7 to 4 per page load, metadata queries now run in parallel, and new database indexes added for faster pagination. Key details: Noticeably faster schedule page loads Smoother copy/paste interactions on the roster Optimised for large teams with many shifts
Mobile App Improvements — Better navigation and filters
Significant improvements to the mobile experience including a redesigned home dashboard, proper schedule filter drawer, and improved navigation with direct access to schedules and other key pages. Key details: Mobile schedule filter drawer for easy filtering Improved home dashboard with quick actions Schedule added to mobile navigation menu Android app now available